Service Frequently Asked Questions


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Gold is a much sought-after asset, so is Monsen Engineering Company's gold standard of service. Adhering to the highest ideals and values, we offer complete HVAC mechanical and building controls maintenance service designed to meet your objectives.

What building maintenance services do you offer?

We offer complete HVAC maintenance services designed to meet your specific needs. You can choose from Planned Maintenance, Total Care Maintenance, or Full Labor Maintenance.

How do we benefit from a maintenance service contract?

You benefit by receiving maintenance at regularly scheduled intervals. Unscheduled repairs are expensive, and they result in downtime. Often they result in emergencies that lead to equipment failure and cause workers to be idle. When you invest in a maintenance contract, you gain control over sporadic, catastrophic service costs. In addition, you benefit from improved indoor air quality, extended equipment life, and increased operational reliability.

How has computer technology impacted planned maintenance?

Because of technology, new tools have emerged that can more accurately pinpoint how and when to perform maintenance. Through precise and timely data, you can improve maintenance scheduling, budget forecasting, and troubleshooting effectiveness. You can monitor trends, uncover reasons why equipment fails, and make timely adjustments to your processes and operations. Ultimately, you can find problems faster and solve them more effectively.

Are service agreements expensive?

Not having a reliable service agreement is expensive. Our costs are reasonable-repairs, labor, and materials are usually included in our agreements with you. In fact, most service contracts actually save you money.

Through regular monitoring in a planned maintenance program, we can detect unusual quirks and discrepancies that could trigger a chain reaction of malfunctions that may require special attention. In such a case, we can cost-effectively call on our engineers and automation experts to take quick action before the problem worsens and becomes costly.

Who performs the maintenance and repair services?

Our reliable, in-house staff of service technicians performs all maintenance and service work. They are expertly trained on all major HVAC equipment, systems, and controls. They know what to look for, and they know how to fix it-from the smallest detail to a complete replacement. Using leading-edge tools, including test, calibration, and balancing equipment, our technicians create and deliver top-notch solutions and support every time. They will also keep members of your building operations staff knowledgeable on how to keep systems and components in peak working condition.


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