Storage Facilities Now Have Digital Climate Control
With Controls Technologies, Contractors Can Cater To Finicky Collectors.
Some 40 years ago, the business of self-storage was small
business, without much of a future. Improvised buildings were used
to store the belongings of people on the move. Back then, customer
service was pretty much nonexistent. A tenant rented space, paid
the rent, and locked the unit. Managers collected the rent and
recorded the sale in a notebook of sorts.
Today, the clientele for storage space has grown to include wine
aficionados, antique collectors, and commercial business owners
with diverse storage needs. Some of the commercial businesses that
benefit from self-storage include manufacturers that need to store
equipment or perishable supplies, medical companies with massive
amounts of records, media companies with years of archived video
and data tapes, and law offices that need to retain documentation for
years.
The business of renting storage space has become highly
competitive, and most storage space facility owners have made
customer service a top priority. They strive to deliver high-quality,
secure storage solutions to their customers. For example, many
facilities are equipped with intrusion alarms, access control systems, closed-circuit monitoring,
fire protection, and 24 -hour security guards.
As storage facility owners cater to new and growing markets, they are adding computer-based
control technologies to their ensemble of services and benefits.
With a BAS in place,
owners can check their
building's environmental
conditions via a wireless
device.
(Courtesy of
Andover Controls Corp.)
GOING HIGH TECH
Digital controls enable a facility storage owner to store
sensitive products under absolute climate-controlled
conditions. Digital controls, with their microprocessor-
based technologies, offer several benefits to the owner,
to the client leasing the space, and to the HVAC
contractor. One such benefit is the ability to utilize the
Internet to instantaneously access current values, as
well as historical trends of space conditions.
By taking advantage of digital control technologies, a
storage space owner can successfully differentiate
his/her business from competing facilities, to attract
more commercial tenants who have sensitive storage
needs. An owner can capture a prospective client ’s
attention by incorporating space layouts with dynamic
displays of the space conditions into a promotional Web
page. An owner can create more interest by adding a link to historical data trend reports. Finally,
an owner who demonstrates that these reports can be automatically e- mailed to the client will
persuade more visitors to sign on the dotted line.
In addition, an owner’s risk and liability are lowered. Data trends provide proof that space
conditions are being properly maintained. Automatic alarm notifications allow for immediate
response to problems, maximizing equipment uptime and life expectancy. The owner can also
promote a cleaner, more upscale facility.
This screen shot shows trend data
of space temperatures, available via
a Web browser.
(Courtesy of
Andover Controls Corp.)
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Publication date: 12/09/2002
Obviously, digital controls also benefit tenants. As they shop around for storage space, they will
look for facilities that meet their specific needs. Storage space that not only promotes stable
climate control, but also provides evidence of a stable storage climate, will quickly win the favor
of tenants with sensitive products and materials.
A fine wine collector, for example, may need to store rare and expensive wines at a temperature
range of 54 to 57 degrees F. In the case of a collectable wine, the conditions under which the
wine ages are as important as the wine itself. If the humidity is too low, a wine bottle’s cork may
shrink, allowing air to seep into the bottle, causing the wine to age too quickly or even spoiling it.
An automated HVAC system will regulate the aging process and maintain a fine wine ’s delicate
properties.
Other examples of sensitive products that need to be stored under a tightly controlled
environment include chocolate, art, antiques, furniture, chemicals, cigars, seeds, documents,
photographs, videotapes, and other magnetic media.
Climate -controlled conditions provide tenants with a lower risk of damage and loss. In many
cases, the stored materials are irreplaceable. Analog or digital magnetic media must be
maintained in a regulated climate zone and protected against extremes of relative humidity and
heat. Imagine the social implications of damaging video recordings of historic events. Beyond
social implications, damage to corporate data stored on magnetic media may have substantial
financial implications.
CONTRACTORS BENEFIT
With automated controls, HVAC contractors can create their own opportunities. They can design
and modify storage space with HVAC equipment and systems that will meet the demands of a
growing clientele.
They can use the inherent digital technologies to generate automatic alarm notification (via e-
mail, pager, or central station) of out -of -range space conditions or equipment failure.
With this notification, a trained technician can respond in minutes, via Internet connections, to
investigate and diagnose the alarm condition. Often these conditions can be temporarily
remedied remotely.
Having diagnosed the condition remotely, a technician can be dispatched to the site with the
proper tools and parts to quickly apply the permanent solution. Maintaining this high level of
customer response will all but guarantee renewal of the service agreement.
An HVAC contractor is well positioned to garner the benefits of digital controls. For the
contractor, it means long-term consultative relationships with owners. For the owner, it means
attracting and retaining a larger tenant base. And for the tenant, it means security and peace of
mind.